At Neon Caffeine we’re in a unique position of having worked client side and in the technology sector developing social listening packages for clients. Our deep understanding of how social listening tools can benefit your organisation means we are well placed to support you.
Introducing social intelligence to your organisation can enable you to monitor your brand reputation, conduct audience research, manage crisis situations, identify influencers, gain new competitive intelligence, and much more.
Our social intelligence services are powered by Talkwalker and we’re proud to be one of their Silver Partners.
Social Listening Service
At the core of Neon Caffeine’s mission is our desire to offer affordable and accessible options to our clients. We recognise that budgets can vary and we want to empower organisations through the use of social listening technology.
If you’re at the early stages of your social listening journey, we can offer packages to suit your budget. We’ll develop a custom package to suit your requirements which will enable you to benefit from the same features as if you’d purchased access to the tools yourselves.
Business Case + Purchase
You’ve identified a business need to invest in a social listening tool but you may not have the time or the expertise to manage the procurement process. Neon Caffeine has experience in developing investment business cases and public sector procurement.
Our flexible service can support you in some or all stages of your organisation’s procurement process.
Purchase + Manage
If your organisation has identified a need for social intelligence, a barrier to successful integration can be a lack of staff resources. If your resources can’t stretch to the cost of a full time member of staff, Neon Caffeine can offer a range of affordable managed service solutions.
Our bespoke reports can bring new insights and social intelligence to your organisation. Our aim is to empower you to be able to make informed business decisions with audience data. We’ll work with you to scope your report requirements.
Use cases for our bespoke reports could include:
Analysing the impact of a crisis on your brand reputation
Monitoring campaign hashtag(s)
Audience insights snapshot